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DNC Policy

Pink Energy (Power Home Solar LLC d/b/a Pink Energy) respects the wishes of those customers and prospective customers who do not want to receive telephone solicitation calls or texts from Pink Energy.  It is the policy of Pink Energy not to make a telephone solicitation call or text to:

  • Any person who has requested that Pink Energy not make such calls or texts to the person’s residence or wireless number; or
  • Any person who has put his or her telephone number on a national or state Do Not Call registry, except as otherwise may be permitted by applicable law.

Pink Energy maintains a list containing the telephone numbers and names (if provided) of those persons who have told Pink Energy that they do not want to receive telephone solicitation calls from Pink Energy.

Anyone may be placed on Pink Energy Do Not Call list by:

  • Sending a written request to Pink Energy at: Pink Energy Attn: Legal Department, 919 N. Main St., Mooresville, NC 28115.
  • E-mailing Pink Energy at: DNCrequest@gopink.com.
  • Calling Pink Energy at: 800-SOLAR-15.
  • Requesting a Pink Energy customer service representative to place such person on Pink Energy’s Do Not Call list during a telephone call with Pink Energy.

Once a request has been made, Pink Energy will add the telephone number and name (if provided) to Pink Energy’s Do Not Call list as quickly as possible (in most cases, less than seven (7) days, but in no case more than thirty (30) days).

Please also remember:

  • Your request must include, at a minimum, your telephone number.
  • If you have multiple telephone numbers, tell us all numbers that you want to be included.
  • You will remain on our Internal Do Not Call List unless (and until such time as) you ask to be removed or take affirmative action revoking your prior request to be added to our Internal Do Not Call List (i.e. express inquiry about our product/services).
  • If your telephone number ever changes, you must give us your new information for your “do not call” status to remain in effect.

All employees that engage in outbound telephone solicitation calls or texts are trained in this policy and are made aware of these procedures before they are allowed to place calls or texts to consumers. Pink Energy has implemented procedures to ensure that telephone solicitation calls or texts are not placed to consumers whose telephone numbers are on the Pink Energy Do Not Call list.  Management reviews the policy with these employees on a regular basis. The methods and procedures in this Do Not Call policy are also reviewed by Pink Energy on a regular basis.

Pink Energy further trains its employees to not interfere or try to deter a consumer from requesting to be added to Pink Energy’s Do Not Call list; and the following actions are prohibited (and should be reported to Pink Energy): harassing a person who makes a do-not-call request; hanging up on a person who makes such a request; failing to honor the request; requiring the person to listen to a sales pitch before accepting the request; assessing a fee for honoring the request; or requiring the person to identify Pink Energy as the company making the call that prompted the request.

If a consumer requests a copy of Pink Energy’s Do Not Call policy, we will send a copy via U.S. mail or electronic mail. The Do Not Call policy is also posted on Pink Energy’s website (gopink.com).

Any questions concerning Pink Energy’s Do Not Call Policy should be directed to:

Pink Energy

Attn: Legal Department

919 N. Main St.

Mooresville, NC 28115

Email: DNCrequest@gopink.com