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Letter to Customers About Pink Energy

April 11th, 2022 | By Chad McComas

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Dear Pink Energy Customers,

We have some exciting news to share: POWERHOME SOLAR is evolving into Pink Energy on April 22 – Earth Day.

Given our mission of doing good things for the planet and good things for people, it is fitting that our transformation is taking place on this important day.

We want you to rest assured that your relationship with our company will not change. While the products we install and the warranties for them will remain the same, we are extending our workmanship warranty from 5 to 10 years. Our top priority continues to be serving you and the community at large.

This brand evolution represents a milestone for the company and our more than 30,000 customers. Our tremendous growth over the past couple of years has been a major accomplishment and at the same time presented some opportunities for improvement.

Though solar remains our primary focus, Pink Energy as a brand better embodies our commitment to a total energy efficiency system and we’re excited about what the future holds.

In an effort to better serve existing and future customers, we’re building out our Customer Experience team to deliver exceptional service to customers. New leadership will bring Pink Energy fresh solutions to how we care for our customers. In addition to people power, we’re utilizing technology to build a digital Customer Portal that will not only provide new customers insight into the status of their solar projects, but also provide another way for existing customers to reach us with any questions or concerns. Even more positive changes are coming, and we can’t wait to unveil them when they arrive.

In closing, THANK YOU for joining the movement along with the thousands of other Americans who are taking advantage of better ways to power their homes and their businesses. You are now part of the Pink Energy family – Proud Sponsor of Planet Earth!

Should you have questions regarding Pink Energy, please call us at 833-423-1132 to speak with a member of our team, or email us at customersolutions@powerhome.com, or after Earth Day on April 22, customersolutions@gopink.com.

Our goal is to always be improving. We are here for you today, tomorrow and into the future.

Sincerely,
Jayson Waller, CEO
POWERHOME SOLAR, and soon to be Pink Energy

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